Welcome to our commitment to digital inclusion

Essential Guide: Making Digital Content Available to Everyone

Nexus Media Promotion Services and its affiliated companies (" we ") are committed to making our online services and content accessible and usable for everyone. We believe that everyone should have equal access to information and functionality, regardless of their abilities or disabilities.

Need help accessing our services? Contact our support team for assistance or accommodation requests.

Conformance Status

We prioritize accessibility through these key initiatives:

• A specialized team focused on implementing and validating accessible features
• Ongoing staff development in digital accessibility principles and standards
• Comprehensive keyboard navigation evaluation across mobile, tablet, and desktop platforms
• In-depth testing with leading screen reader technologies
• Direct collaboration with disabled users for authentic feedback and insights
• Regular external accessibility compliance reviews
• Proactive monitoring and enhancement of inclusive design elements

10 Powerful Tools to Make Your Website More Inclusive

Our dedication to accessibility excellence includes these ongoing improvements:

Known Limitations

We're committed to accessibility, though we recognize certain elements may need further enhancement.

• External widgets and embedded tools from third-party sources might offer limited accessibility options.
• Our team is updating older PDF documents to comply with modern accessibility requirements.
• We consistently enhance interactive elements to provide better usability for all visitors.

Your input helps guide our accessibility improvements as we work to eliminate existing barriers.

Complete Guide to Screen Readers & Adaptive Device Support

Comprehensive testing has been conducted using various assistive technologies and tools.

• Screen Readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Voice Recognition: Dragon NaturallySpeaking
• Magnification Software: ZoomText, Windows Magnifier
• Keyboard Navigation: Standard keyboard, alternative keyboards, switch devices

Standards and Guidelines

Our accessibility framework adheres to recognized international standards and best practices.

• WCAG 2.1 Level AA: Web Content Accessibility Guidelines from the W3C
• Section 508: U.S. federal accessibility requirements
• ADA: Americans with Disabilities Act compliance
• AODA: Accessibility for Ontarians with Disabilities Act
• EN 301 549: European accessibility standard

How We Monitor & Test Digital Accessibility Standards

Multiple assessment methods ensure our site maintains high accessibility standards.

• Automated Testing: Regular scans using industry-standard accessibility testing tools
• Manual Testing: Human testers evaluate user experience with assistive technologies
• User Testing: People with disabilities test our website and provide feedback
• Code Reviews: Accessibility considerations integrated into our development process
• Third-Party Audits: Annual assessments by certified accessibility experts

Help Us Improve: Submit Your Accessibility Experience

Share your accessibility challenges or suggestions to help us create a more inclusive experience.

1. Contact Us: Reach out using the contact information provided above
2. Describe the Issue: Please provide details about the accessibility barrier you encountered
3. Include Context: Let us know what assistive technology you're using and what you were trying to accomplish
4. Response Timeline: We will acknowledge your feedback within 1-2 business days and provide a resolution timeline
5. Follow-Up: We will keep you informed of our progress and solution implementation

Future-Proofing Digital Access: Our Commitment to Growth

We're dedicated to advancing accessibility through several key initiatives and improvements.

• Staff members receive ongoing education in accessibility principles and practices.
• Accessibility testing is a core component of our development process.
• We partner with disability advocacy groups to better understand user needs.
• Community feedback drives continuous improvements to our accessibility features.
• Keep pace with the latest digital inclusion guidelines and implement emerging accessibility solutions to serve all users effectively

ADA & WCAG Compliance: What You Need to Know

We follow all accessibility standards and guidelines as required by law.

• A landmark federal law enacted in 1990 that prohibits discrimination and ensures equal rights and access for people with disabilities
• Federal legislation requiring government agencies and their contractors to make electronic and information technology accessible to people with disabilities
• California state law that guarantees all persons, regardless of disability status, full and equal access to all business establishments' goods, services, and facilities
• Regional and national accessibility regulations that govern digital content and services across our operational territories

Need Help? Connect with Our Digital Access Experts

Last Review Date: June 24, 2025
Next Scheduled Review: December 2025